Our return policy is hassle free replacement or repair. We stand behind out products.
We love our our camera straps and know you will too, so if anything should ever go wrong during normal use of our straps, we will make it right! Be it by repair, or replacement – we will make sure you are set to shoot! All our camera straps have a hassle free, lifetime guarantee.
For our clothing line we offer a 2 year guarantee for craftsmanship and material defects.
If you are not absolutely satisfied with your Jam Darling purchase we are happy to accept exchanges, returns and refunds on items in original condition, within 30 days of your receiving it.
Personalised and custom made garments are not eligible for return unless due to fabrication defects. You can learn more here.